Welcome to my business page! 

I'm David Direz, a Veeva CRM Administrator with a passion for IT. My career path reflects a steady progression from self-study to professional expertise, supported by targeted training to perfect and formalise my skills. Here's an overview of my career path and my main professional achievements.

For more details, please consult my Curriculum Vitae detailed. 

Career start : Self-taught Web Developer

March 2009 - June 2008: Freelance Web Developer (Logic OS)

My career began thanks to my passion for IT. As a self-taught person, I learned the basics of web development and soon started working as a freelancer. I designed and developed software functionalities around the Joomla CMS for various clients such as Alsasys, Foire Expo de Mulhouse, France 3 and the Communauté des communes de Saint-Amarin. This experience has enabled me to develop my skills in consultancy, training and technical support.

March 2009 - December 2009: Web Developer (SDV Plurimédia)

I then joined SDV Plurimédia, where I was involved in developing features around a custom CMS for the online press. This position strengthened my skills in web development and technical project management.

Transition to CRM: SAP and Salesforce

January 2010 - April 2016: SAP CRM Manager (Sigvaris)

My transition to the world of CRM began at Sigvaris. As SAP CRM Manager, I was responsible for managing the SAP CRM module, including project management, configuring the software package dedicated to customer relations, as well as application support and assistance. I contributed to the implementation of the integrated telephony solution and the management of marketing campaigns. My work enabled the SAP CRM Interaction Centre to go live, optimising business processes for Customer Services.

Expertise in Veeva CRM: Global Administrator

April 2016 - Present: Veeva Salesforce CRM Administrator (Sigvaris)

Since April 2016, I have held the position of Veeva Salesforce CRM Administrator at Sigvaris. My main role is to manage the migration and integration of data between ERP and Salesforce/Veeva CRM for several countries. I coordinated a team of local administrators and the migration to Veeva CRM, while reinforcing system security by implementing MFA and SSO.

Among my notable achievements, I have contributed to the optimisation of databases, the implementation of data backup solutions, and the creation of reports and dashboards for operational managers and top management. These initiatives have significantly improved operational efficiency and data quality within the organisation.

A career supported by ongoing training

Throughout my career, I have supplemented my self-taught knowledge with training and certification to formalise and strengthen my skills:

  • 2020: Vault Platform Fundamentals certification, Business and System Admin
  • 2017 to 2024: Associate Veeva CRM and System Admin Veeva CRM certifications
  • 2016: System Admin Veeva CRM certification
  • 2008 to 2010: Master's degree in Management Sciences, specialising in Project Management
  • 2007 to 2008: Professional Degree in Project Management and Steering

Key skills

  • Veeva CRM, Salesforce CRM
  • Data Loader, Salesforce Lightning, SOSQL
  • Gearset, DevOps, JIRA
  • SAP CRM, relational databases
  • Languages: French, English (professional)

Leisure activities and places of interest

Outside work, I'm passionate about electric guitar, computer-aided music (CAM), sport (mountain biking, running) and amateur photography.

Thank you for visiting my professional page. For any collaboration or service request, please do not hesitate to contact me at the following address: contact@ddirez.net. I look forward to putting my expertise to work on your CRM projects.